After you send your payment, keep an eye on your check’s status by hovering over the truck icon in the “Make a Payment” tab.
- Submitted: The payment hasn't been sent yet, and can still be cancelled.
- Mailed: Payment is on the way and will arrive between 10 to 15 business days. You can even track where you check is by taking note of the last zip code where it was scanned.
- Cashed: Your check has been cashed.
I changed my mind! Can my check payment be cancelled?
Generally, if it's after 2:30pm PST the checks are with LOB and we cannot cancel from our platform. Reach out to your service team immediately so they can confirm your check's status.
Your team will need the following information:
- Check Number
If we can't cancel your check payment, then the only way you can cancel the check payment will be to call the bank and have them void the check. Note that sometimes banks can charge fees for this service, so be sure to check your bank's fee schedule.