inDinero can send money via ACH or check to anyone your business needs to pay. Both payment processes have a lot in common, but there are a few differences you should note before you begin.
If you’ve never sent money to this particular payee then you will need to add them as a vendor first and have them accept ACH payments via email. You can either add it by selecting Add New Vendor in the drop-down menu from the Make a Payment - ACH screen or from the Bills > Vendors page.
In the New Vendor dialogue box, add the vendor's information —including their email and check the "This vendor will receive ACH Payments" to send the invitation.
Prior to sending ACH payments, you'll be prompted to update your bill pay setting to capture your business information to stay compliant and get the full picture including items like Business and Executive Details as well as Business Owner information. See more here!
Once your bill pay information is setup, it’s simple to send an ACH payment. To begin, go to Bills on the left menu bar and select Make a Payment.
If you’re sending money unrelated to a bill, select your vendor from the drop-down, input the payment amount, make note of any memos that may help you categorize this later, and click the Send button.
If you’re sending money related to a bill, choose the vendor and a pop-up will appear with open bills. Select the bill you wish you to pay. Keep in mind, you can also initiate the Send Money feature directly from a bill by recording a bill payment and choosing ACH or Check. Please refer to the Pay Bills article for instructions.
After you send your payment, keep an eye on your ACH payment status by checking the Make a Payment tab.
- Submitted: The payment hasn't been sent yet, and can still be cancelled.
- Processing: Payment will process anywhere from 4 to 6 business days.
- Cleared: The payment has cleared.
- Failed: There are a few reasons why your ACH may have failed. If the ACH payment billing failed, the Master User will receive an email notification.
Pricing varies based on selected ACH processing time. Standard ACH pricing is $2 per transaction. There is an additional $10 charge for transactions over $10,000.